Refunds and cancellation

Cancel from Settings, in the Stripe customer portal, once billing is connected. PagePulse does not cancel a subscription by itself and does not store your card number.

Paid limits stay in place until Stripe reports the subscription deleted. If the portal is set to cancel at the end of the period, you keep the paid plan until that event arrives. When it does, the account returns to Free: every site slows to a daily check, and sites past the free limit of 2 are paused. They are not deleted.

A failed invoice is recorded as past due. That event does not, by itself, drop the plan. A later subscription-deleted event does.

This software does not automatically refund subscription charges. The operator has not published a refund window, a legal entity, or a promise to refund. Any refund would be a separate decision made by the operator inside Stripe. Opening a support request does not create a refund.